Privacy Policy

Aik Heng Engineering Pte. Ltd. Privacy Policy

At Aik Heng Engineering Pte. Ltd., we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website or communicate with us.

We are committed to ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws and regulations in Singapore, including the Personal Data Protection Act 2012 (PDPA).

If you are simply browsing our website, we generally do not collect information that personally identifies you unless you voluntarily provide it through our contact forms or other communication channels.

What Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

• Full name
• Contact details, including telephone number and email address
• Company name and business information
• Enquiries, feedback and other information submitted through our website
• Employment-related information, where applicable
• Technical information, such as browser type, IP address and website usage data
• Any other information you voluntarily provide to us

How We Use the Information We Collect

We collect and use your personal information to better understand your requirements, respond to enquiries and improve the quality of our services. Your information may be used for the following purposes:

• To respond to enquiries, requests and feedback.
• To provide information about our engineering, construction and related services.
• To maintain internal business records and administrative documentation.
• To improve our website, services and customer experience.
• To communicate important business updates, service information and relevant announcements.
• To manage business relationships with clients, suppliers, contractors and business partners.
• To fulfil legal, regulatory and contractual obligations.

Information Security

We are committed to protecting your personal information against unauthorised access, collection, use, disclosure, copying, modification or disposal. To maintain security and confidentiality, we implement physical, electronic and administrative safeguards with access restricted to authorised personnel.

Location Data Collection and Usage

Our website does not ordinarily require access to your device's precise location. If any future application or digital service requires location information for operational purposes (e.g. project coordination or work site verification), it will be collected only where necessary and with appropriate notice or consent.

How We Use Cookies

Cookies are small text files stored on your computer or mobile device. Our website may use cookies to understand visitor interactions, analyse traffic, improve website functionality, and remember user preferences. You can accept or decline cookies through your browser settings.

Sharing of Personal Information

Aik Heng Engineering does not sell, rent or trade your personal information to third parties. We may share relevant information with authorised service providers, business partners or professional advisers where necessary to support operations, provide requested services, or fulfil legal obligations.

Links to Other Websites

Our website may contain links to external sites for reference. We have no control over the privacy practices, content or security policies of external websites and recommend reviewing their privacy policies upon visiting.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including contractual and legal requirements. Unneeded information is securely deleted, destroyed or anonymised.

Controlling Your Personal Information

You have the right to request access to or correction of personal information that we hold about you. If you wish to discontinue marketing communications or correct inaccurate details, please contact us.

Changes to This Privacy Policy

Aik Heng Engineering reserves the right to update this Privacy Policy from time to time. Updates will be published on this page with the latest revision date.

We appreciate your trust in Aik Heng Engineering and remain committed to maintaining the privacy, security and confidentiality of your personal information.